Our Fair Processing Privacy Notice (FPPN) provides information on how we collect, store and use your information in accordance with the Data Protection Act 2018 and General Data Protection Regulation 2018.
Orpington Endoscopy Solutions (OES) keeps records about the healthcare and treatment patients receive. This helps to ensure that patients receive the best possible care from us.
Everyone working for OES must comply with the Common Law Duty of Confidence. Information you provide to OES in confidence will only be used for the purposes explained to you and to which you consented, unless there are other circumstances covered by the law.
OES holds information about you in accordance with the requirements Data Protection Act 2018 and the General Data Protection Regulation 2018.
We will use your information to:
We share your personal information with other private healthcare and NHS organisations. For example, we may share your information for healthcare purposes with health authorities, other NHS trusts, general practitioners (GPs), ambulance services and primary care agencies.
Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.
The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:
This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.
Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.
You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.
To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters.
Orpington Endoscopy Solutions is compliant with the National data opt-out policy
We may need to share information from your health records with other non-NHS organisations from which you are also receiving care, such as Social Services or other private hospitals. However, we will not disclose any health information to third parties without your explicit consent unless there are exceptional circumstances, such as when the health or safety of others is at risk or where the law requires it.
We may also be asked by other statutory bodies to share basic information about you, such as your name and address, but not sensitive information from your health records. This would normally be to assist them to carry out their statutory duties. In these circumstances, where it is not practical to obtain your explicit consent, we are informing you through this notice, which is referred to as a Fair Processing Notice, under the Data Protection Act.
These non-NHS organisations may include, but are not restricted to:
Orpington Endoscopy Solutions is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.
We may use your details to contact you about patient satisfaction surveys relating to services you have used within our centre. This is to improve the way we deliver healthcare to you and other patients.
Satisfaction surveys are only carried out with our patients’ consent and completion is not a requirement of service provision.
At any time, you have the right to refuse/withdraw consent to information sharing. The possible consequences will be fully explained to you and could include delays in receiving care.
Orpington Endoscopy Solutions is a registered Data Controller with the Information Commissioner’s Office and has a Data Protection Officer, responsible ensuring your confidential information is kept safe and secure. The Data Protection Officer may be contacted at:
FAO Paul Couldrey, PCIG Consulting Ltd
c/o Quality & Governance Office, KIMS Hospital
Newnham Court Way
Maidstone
Kent ME14 5FT
Telephone: 01622 237500
Email: enquiries@kims.org.uk
To request information on any of our other services, please call or complete the enquiry form below:
